At Divine Koncepts, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request a quote, or use our creative and digital services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Your name
- Email address
- Phone number
- Company or business name
- Project details and requirements
- Messages submitted through contact forms
- Files, images, documents, or references shared for a project
- Billing or transaction-related information where applicable
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the website
- Referring website
- General website usage information
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and project requests
- Provide quotations and proposals
- Deliver our design, illustration, branding, publishing, marketing, and web development services
- Communicate with clients regarding active projects
- Process payments and maintain transaction records
- Improve our website, services, and customer experience
- Send service-related updates
- Prevent fraud, misuse, or security threats
- Comply with legal or regulatory obligations
We do not sell or rent your personal information to third parties.
3. Project Files and Client Materials
Clients may provide us with images, documents, logos, manuscripts, artwork, photographs, brand assets, or other materials in connection with a project.
These materials are used only for the purpose of completing the requested services unless otherwise agreed.
Clients are responsible for ensuring that they have the appropriate rights, permissions, or licenses to provide any materials submitted to Divine Koncepts.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance the browsing experience.
Cookies may help us understand:
- How visitors use our website
- Which pages are most frequently viewed
- How visitors arrive at our website
- General website performance
You can disable or manage cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. Analytics and Third-Party Services
We may use third-party tools or services for website analytics, hosting, email communication, payment processing, advertising, or website functionality.
These third-party providers may collect or process certain information according to their own privacy policies.
Divine Koncepts is not responsible for the privacy practices of external websites or third-party services.
6. Payment Information
Where online payments are available, payment transactions may be processed through third-party payment providers.
Divine Koncepts does not necessarily store complete credit card, debit card, or banking information on its own servers.
Payment providers process financial information according to their own security and privacy policies.
7. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request restriction of certain processing activities
- Withdraw consent where processing is based on consent
- Object to certain uses of your information
To make a privacy-related request, please contact us using the details provided on our website.
8.Third-Party Links
Our website may contain links to external websites, platforms, portfolios, social media pages, or third-party services.
Once you leave the Divine Koncepts website, we are not responsible for how those external websites collect, store, or use your information.
We recommend reviewing the privacy policies of any third-party websites you visit.
9.International Visitors
Because Divine Koncepts may work with clients from different countries, information may be processed or stored in locations outside your country of residence.
Where required, we take reasonable measures to handle personal information in accordance with applicable privacy requirements.
10.Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Divine Koncepts
Website: divinekoncepts.com
Email: contact@divinekoncepts.com
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.